One of our semester-long projects is to do usability testing of Moodle. We’ll be conducting a number of tests in which we give people a series of tasks to complete and how they do them. We’re not alone in this; we’re working with a number of other colleges (including Smith College, Reed College, Macalester College, Kenyon College, Earlham College and Luther College) who will be conducting tests of their own this spring.
Card sorts are an information architecture tool used to help discover how people would organize information on your web site if they ran the zoo. The idea is that you give people a bunch of cards labeled with web page names and then ask them to sort them into piles. They then label the piles, … Read more ITS Card Sort: The Test Run