Patents

1. Ordille, J. J., and Skiba, D., “Delivering In-Home Customer Service Via Multiple Channels,” United States Patent 10,257,581, April 2, 2019.
2. Ordille, J. J., Krishnakumar, A. S., and Yajnik, S., “Distribution of Ephemeral Extensions to Communication Sessions,” United States Patent 9,779,231, October 3, 2017.
3. Dingman, C., Mahadevan, P., and Ordille, J. J., “Supporting Communication between a Computing Device within a Network and an External Computing device,” United States Patent 9,497,168, November 16, 2016.
4. Fletcher, M., Krishnan, P., Ordille, J. J., and Singh, N., “Splitting a Call for an Emergent Event into Multiple Devices Using Data Channels,” United States Patent 9,485,357, November 1, 2016.
5. Krishnan, P., Ordille, J. J., and Singh, N., “Merging Multiple Emergency Calls and Information therefrom at Emergency Systems,” United States Patent 9,420,099, August 16, 2016.
6. Ordille, J. J., Krishnakumar, A. S., and Yajnik, S., “Call Center Customer Service Kiosk,” United States Patent 9,256,726, February 9, 2016.
7. Ordille, J. J., Tandon, N. M., Tendick, P., and Yang, Q., “Publish-Subscribe System with Templates for Role-Based View of Subscriptions (Part 2),” United States Patent 9,124,643, September 1, 2015.
8. Ordille, J. J., Matula, V., and Kashi, R., “External Contact Center Data Collection and Measurement,” United States Patent 8,903,076, December 2, 2014.
9. Ordille, J. J., and Petsche, T. A., “Automatic Notification and Response (Part 2),” United States Patent 8,868,659, October 21, 2014.
10. Ordille, J. J., Tandon N. M., and Yang, Q., “Notifying Users of Predefined Changes to Dynamic Attributes,” United States Patent 8,566,311, October 22, 2013.
11. Ordille, J. J., Slye, J. H., Tendick, P., and Yang, Q., “Automatic Notification and Response Based on Communication Flow Expressions Having Dynamic Context,” United States Patent 8,516,045, August 20, 2013.
12. Ordille, J. J., and Petsche, T. A., “Automatic Notification and Response (Part 1),” United States Patent 8,510,392, August 13, 2013.
13. Ordille, J. J., Tandon, N. M., Tendick, P., and Yang, Q., “Publish-Subscribe System with Templates for Role-Based View of Subscriptions (Part 1),” United States Patent 8,495,163, July 23, 2013.
14. Ordille, J. J., and Tendick, P., “Event Notifications Based on the Identity of the Calling Party,” United States Patent 8,102,974, January 24, 2012.
15. Ordille, J. J., Slye, J. H., Tendick, P., and Weiss, D. M., “Dynamically Adjusting Membership of a Communication Flow Expression,” United States Patent 8,001,182, August 16, 2011
16. Ordille, J. J., Tendick, P., Slye, J. H., and Yang, Q., “Publish-Subscribe System with Third Party Subscription Delivery,” United States Patent 8,001,182, August 16, 2011.
17. Ordille, J. J., “Integrating Diverse Databases and Maintaining Their Consistency,” United States Patent 8,001,182, February 9, 2010.
18. Ordille, J. J., Petsche, T. A., and Wadler, P. L., “Notification and Response Based on Communication Flow Expressions,” United States Patent 7,436,947, October 14, 2008.
19. Burritt, D. R., Evans, E., Klein, R. M., Ordille, J. J., Sethi, R., and Urroz, H., “Dropped Call Continuation,” United States Patent 7,228,145, June 5, 2007.
20. Arlein, R. M., Lieuwen, D. F., Michael, G. C., Ordille, J. J., and Silva, J. F., “Active Database Trigger Processing Using a Trigger Gateway,” United States Patent 6,594,656, July 15, 2003.
21. Levy, A. Y., Ordille, J. J., and Rajaraman, A., “Information Manifold for Query Processing,” United States Patent 5,995,961 , November 30, 1999.
22. Levy, A. Y., and Ordille, J. J., “Integration of an Information Server Database Schema by Generating a Translation Map from Exemplary Files,” United States Patent 5,778,373, July 7, 1998.